East-West Primary Care Billing Information
We are a medical office; patients are billed for an office visit along with any additional services rendered. Services provided are billed to your insurance as a courtesy. Please note that it is the patient's responsibility to confirm with their insurance carrier if UCLA Health is a network provider under their plan prior to services rendered. Patients are responsible for balances not covered by their insurance.
Insurance we DO accept:
- HMOs (UCLA Medical Group)
- Most PPOs
Insurance we DO NOT accept:
- Out-of-Network Medi-Cal/Medicaid
- Out-of-Network Health Plans
- Worker’s Compensation
Routine immunizations/vaccination and screening tests are available in our clinic.
HMO Patients: Patients will need to have authorization before receiving vaccinations in our clinic. Our staff can help submit the authorization request when appropriate.
Medicare Patients: Patients are encouraged to obtain vaccinations/immunizations through retail pharmacies.
PPO Patients: Patients will need to contact their insurance carrier to verify coverage before receiving vaccinations in our clinic
We strive to minimize unnecessary laboratory testing, imaging studies, use of medication and referrals. We will discuss with you our rationale for any diagnostic test or intervention that we recommend with the ultimate goal of improving your health and well-being.
We will make every effort to bill insurance. However, patients will be responsible for services that their insurance does not cover. If you have any questions regarding billing or payment, please contact the UCLA Patient Billing Office at 310-301-8650.